Privacy Policy

This Privacy Policy explains how Eagle Edge Software LLC collects, uses, discloses, and protects information through eagleedgesoftware.com.

Last updated: February 27, 2026

Effective date: February 27, 2026

Related: Terms of Use

Contents

• 1. Scope
• 2. Information We Collect
• 3. Cookies and Similar Technologies
• 4. How We Use Information
• 5. Legal Bases for Processing
• 6. How We Share Information
• 7. International Data Transfers
• 8. Data Retention
• 9. Data Security
• 10. Your Privacy Rights
• 11. Children's Privacy
• 12. Third-Party Links
• 13. Changes to This Policy
• 14. Contact Us

1. Scope

This policy applies to the Eagle Edge Software website and website contact form.

This policy does not replace privacy policies specific to our mobile or desktop applications. App-specific data practices are described in each app's own policy and app store listing.

2. Information We Collect

Information you provide directly

• Name, email address, and message content submitted through our contact form.

Information collected automatically

• Technical request data such as IP address, user-agent, request headers, and timestamp.
• Security and anti-abuse signals used to protect the contact form and website.
• Website analytics events (for example page views, outbound app store clicks, and contact form success events) when analytics is enabled.
• Aggregated website performance and traffic metrics provided by infrastructure and analytics services.

3. Cookies and Similar Technologies

We use Cloudflare services for hosting, security, bot mitigation, and website reliability. These services may use strictly necessary cookies or comparable technologies to keep the website secure and functioning.

When anti-abuse protections (including Cloudflare Turnstile) are active, Cloudflare may process technical signals (for example, IP address, user-agent, and related browser/network signals) to distinguish legitimate users from automated abuse.

Cloudflare also provides web analytics capabilities that help us understand site performance and usage trends in aggregate.

When Google Analytics 4 is enabled, Google may use cookies or similar technologies to help us measure website usage and conversion activity. We configure analytics to reduce data collection where practical (for example, IP anonymization and disabled ad personalization signals).

For provider-level details, see Cloudflare's documentation and policies:

• Cloudflare Cookies
• Cloudflare Turnstile Privacy Addendum
• How Google uses information from sites or apps that use its services

4. How We Use Information

• Respond to support or business inquiries you send us.
• Operate, secure, and monitor the website and contact form.
• Prevent spam, fraud, abuse, and malicious traffic.
• Maintain service reliability and improve website quality.
• Comply with legal obligations and enforce our rights where necessary.

5. Legal Bases for Processing

Depending on your location and applicable law, our legal bases may include:

• Consent: when you choose to submit information through our contact form.
• Legitimate interests: securing, operating, and improving our website and communications.
• Legal obligations: when processing is required to comply with applicable laws or lawful requests.

6. How We Share Information

We may share information with service providers that support website operations, including hosting/security providers and email delivery providers, only as needed to provide services to us.

When enabled, website analytics data may also be processed by Google as our analytics provider.

For this website, we do not sell personal information and do not share personal information for cross-context behavioral advertising.

We may also disclose information when reasonably necessary to comply with law, enforce legal rights, investigate abuse, or protect users and our services.

7. International Data Transfers

Our providers may process data in the United States and other countries where they operate infrastructure. When applicable, cross-border transfers are handled using appropriate safeguards under relevant privacy laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including handling inquiries, maintaining records, protecting our systems, and meeting legal requirements.

Retention periods may vary based on the nature of the information and our operational or legal needs.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to reduce risk and improve security over time.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request portability of certain personal information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

California-specific notice

If you are a California resident, and where applicable, you may have rights to know, delete, and correct personal information, and to opt out of sale/sharing. As stated above, we do not sell or share personal information for cross-context behavioral advertising on this website.

Do Not Track and similar signals

Some browsers provide a “Do Not Track” (DNT) setting. There is no universally accepted standard for DNT responses. At this time, this website does not respond to DNT signals.

Because we do not sell or share personal information for cross-context behavioral advertising on this website, browser opt-out signals related to sale/sharing generally do not change our processing for this site.

How to exercise rights

Email your request to contact@eagleedgesoftware.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.

11. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided personal information through the site, contact us and we will take appropriate steps.

12. Third-Party Links

This website may link to third-party sites and services, including app stores. Those services have separate privacy policies and practices, and we are not responsible for their content or privacy handling.

13. Changes to This Policy

We may update this policy from time to time. We will update the “Last updated” date when material changes are made. Your continued use of the website after an update means the updated policy applies.

14. Contact Us

If you have questions about this Privacy Policy or our website privacy practices, contact: